Settings and Preferences
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I'm unable to access Settings page from the Admin Console. It says "Oh hello. Sorry for this little hiccup."
PS: I tried all possible options like cache, cookie clear and tried three different browsers.
Hi Walter,
Issue resolved today. Btw I didn't make any other change. This ticket can be closed.
Thank you.
Hi @test010, and thanks for posting this on our Community!
Just to clarify, did you check all the other tabs of your Admin Console and there’s no issue there?
Can you also test this via an incognito window on your current browser, and let me know what happens?
Ping me, when you’re ready.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi Nancy,
* Only Settings page has this issue.
* I tried with all browsers and also using incognito mode.
* My friend also faced the same issue. He uses a different account btw.
Hey @test010 - sorry to jump in, but could you clarify the browser you're using and its version as well?
If you've ensured it's the latest version of one of our supported browsers, could you try another network and let us know if you get the same results?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter,
Issue resolved today. Btw I didn't make any other change. This ticket can be closed.
Thank you.
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