Security and Permissions
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Can you explain the the File Locking system through the early access program so we won't have conflicting versions? We would like to know how this feature works and if it is right for us.
Thank You
Hello @JulianCHBS.
Thanks for adding your experience with the file locking feature missing in this discussion.
Please try to access the "Early releases" section of your Admin console, from an incognito window/private browsing mode of your browser. If you still don't see the file locking feature, please respond to the email I've sent you.
You will find it checking the inbox of the address associated with your Community profile.
Thank you!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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i also dont see the early access option gor file locking
Hi @mikedag!
The file locking feature is no longer an "Early release" and it is expected not to see it under "Early releases".
It will be gradually rolled out to all Business teams. You can check if you already have it under, "Content".
I hope you do! If you don't, you will have it soon.
Cheers!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Have the members try the following steps:
If they don't have the option to lock, it seems like the feature has not rolled out to your team yet. But as mentioned, it will show up soon.
I understand how important this is. This feature is a real problem solver!
I hope you have it already!
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Hi, I can see the "Locked files" tab under Content. However, I cannot find the option to lock individual files on Dropbox.com, the Desktop app or File Explorer. Do i still need to enable this feature somewhere first? Thanks
Hey @telok, I hope you're well today!
You can check if this is enabled for the team under the Settings tab in the Admin console here. Do you see this option toggled "On"?
Let me know - thanks!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Hi,
I have a computer at home and at work that both have dropbox installed, and I use the same login on both computers.
In this instance, how does file locking handle this if I lock a file from one PC and then use another with the same account?
Hey @Tristan_, thanks for joining the discussion here!
The file will be locked for that user's account rather than a specific device.
So locking the file from one device connected to your account won't prevent you from being able to open the same file on another device connected to that account.
I hope that helps, let me know if you have any other questions!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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