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Forum Discussion
MikeMp3
3 years agoExplorer | Level 3
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
theschwanke
Explorer | Level 4
Hi i also just got this email two days ago: "B Art Team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all B Art groups have been deleted. Your account has been converted to a personal Dropbox plan." I'm not sure why - If i upgrade and pay can they restore my files for me? I wasn't given any advance notice or heads up, so this is quite a surprise and inconvenient if they just really trashed all my files?! I will happily pay a annual fee to have access to my upgrade services and get my folders restored. THanks for your help!
Jay
3 years agoDropbox Staff
Hi Doug14, were you files located in personal folders or a team folder?
Do you see any recent events or deleted files from the account?
Do you see any recent events or deleted files from the account?
- Doug143 years agoExplorer | Level 3
They were in the team folder. I had no deleted or recent events files.
- Jay3 years agoDropbox StaffYour team folder should now be a shared folder following the end of support for free teams.
If you're not seeing it on your account, try checking the sharing tab and add the folder back to your account.- Doug143 years agoExplorer | Level 3
My problem is that the folder is there but there are no files in it.
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