Can't sign in.

[morel]

Hi, 
So i haven't logged into my main account in a bit. The last time I did, we didn't receive a verification code to email.
I can no longer access that email, but I remember my account password. How do I go about this?

[Ricky sas]

nop !! this is the problem

Can't login

bn.BUILD_KEY: Dropbox
bn.VERSION: 177.4.5399
bn.constants.WINDOWS_SHELL_EXT_VERSION: 61
bn.is_frozen: True
machine_id: 39e0afe7-e0e6-5c09-9bcc-87dab6b88de6
pid: 4776
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='Ricky', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ricardo S. Saslavsky', pw_dir='/Users/Ricky', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='Ricky', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ricardo S. Saslavsky', pw_dir='/Users/Ricky', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Ricky', '_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Ricky', '_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Ricky'
appdata: '/Users/Ricky/.dropbox/instance2'
real_path='/Users/Ricky/.dropbox/instance2'
mode=0o40700 uid=501 gid=20
parent mode=0o40700 uid=501 gid=20
dropbox_path: '/Users/Ricky/Library/CloudStorage/Dropbox'
real_path='/Users/Ricky/Library/CloudStorage/Dropbox'
not found
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/59/sx35ygt11z35_36j_nm4w38w0000gn/T'
real_path='/private/var/folders/59/sx35ygt11z35_36j_nm4w38w0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5349, in _setup_root_for_account
File "desktop/dropbox/sync_root/helpers.py", line 514, in get_root_for_account
File "desktop/dropbox/foundation/futures/basic.py", line 857, in result
File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 121, in set_result_or_convert_exception
dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No se encontró ningún proveedor de archivos con el identificador com.getdropbox.dropbox.fileprovider/05919eb4-cd51-425b-9d84-250c5e335753." UserInfo={NSLocalizedDescription=No se encontró ningún proveedor de archivos con el identificador com.getdropbox.dropbox.fileprovider/05919eb4-cd51-425b-9d84-250c5e335753.}

[Hannah]

Hey @Ricky sas, I can see that Megan has replied in the thread you originally posted in, asking about your OS version.

Since this thread here is for a different issue, please reply back to the thread I linked for you, so we can continue assisting you.

Thanks!

[Ricky sas]

It crash ! Do not login at all .