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Lamie81's avatar
Lamie81
Explorer | Level 3
5 years ago

Récupération photos

Bonjour,

J’ai un souci. Ma photographe m’a envoyer les photos de mon mariage par mail et il est indiquer « afficher sur www.drapbox.com » sauf que là je n’arrive plus à les visualiser. Puis-je les récupérer ??

Bonne journée.

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      • Chloé's avatar
        Chloé
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago
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        Bonjour Lamie81,

         

        Merci d'avoir contacté la communauté de Dropbox :slight_smile:
         
        Pouvez-vous m'indiquer si c'est un lien partagé que vous avez reçu? 
         
        Si oui, voyez-vous un message d'erreur lorsque vous essayez de l'ouvrir?
         
        Dans l'attente de vous lire,
         
        Chloé 

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J’ai un souci. Ma photographe m’a envoyer les photos de mon mariage par mail et il est indiquer « afficher sur www.drapbox.com » sauf que là je n’arrive plus à les visualiser. Puis-je les récupérer ??

Bonne journée.","body@stringLength":"351","rawBody":"Bonjour,

J’ai un souci. Ma photographe m’a envoyer les photos de mon mariage par mail et il est indiquer « afficher sur www.drapbox.com » sauf que là je n’arrive plus à les visualiser. Puis-je les récupérer ??

Bonne journée.","kudosSumWeight":0,"postTime":"2021-03-10T03:35:11.928-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:503404_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":375},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Bonjour, J’ai un souci. 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Récupération photos","moderationData":{"__ref":"ModerationData:moderation_data:503406"},"body":"

Vous devez demander à votre photographe de vous renvoyer les liens.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"69","kudosSumWeight":0,"postTime":"2021-03-10T03:49:15.630-08:00","lastPublishTime":"2021-03-10T03:49:15.630-08:00","metrics":{"__typename":"MessageMetrics","views":368},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/message:503404/message:503406","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDUwMzQxMiw1MDM0MTI","node":{"__ref":"ForumReplyMessage:message:503412"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"74","rawBody":"

Vous devez demander à votre photographe de vous renvoyer les liens.

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Et elle ne me répond plus.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"71","kudosSumWeight":0,"postTime":"2021-03-10T03:55:11.243-08:00","lastPublishTime":"2021-03-10T03:55:11.243-08:00","metrics":{"__typename":"MessageMetrics","views":363},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/message:503404/message:503412","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDUwNDIxNCw1MDQyMTQ","node":{"__ref":"ForumReplyMessage:message:504214"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"71","rawBody":"Elle m’a juste envoyer les photos sans lien. Et elle ne me répond plus.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:503412_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:504214":{"__typename":"ModerationData","id":"moderation_data:504214","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:504214":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:478215"},"id":"message:504214","revisionNum":1,"uid":504214,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:102001000"},"parent":{"__ref":"ForumReplyMessage:message:503412"},"conversation":{"__ref":"Conversation:conversation:503404"},"subject":"Re: Récupération photos","moderationData":{"__ref":"ModerationData:moderation_data:504214"},"body":"

Bonjour Lamie81,

\n

 

\n
Merci d'avoir contacté la communauté de Dropbox \":slight_smile:\"
\n
 
\n
Pouvez-vous m'indiquer si c'est un lien partagé que vous avez reçu? 
\n
 
\n
Si oui, voyez-vous un message d'erreur lorsque vous essayez de l'ouvrir?
\n
 
\n
Dans l'attente de vous lire,
\n
 
\n
Chloé 
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":0,"repliesCount":1,"postTime":"2021-03-12T03:50:15.227-08:00","lastPublishTime":"2021-03-12T03:50:15.227-08:00","metrics":{"__typename":"MessageMetrics","views":339},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:102007A/category:French/community:mxpez29397board:102001000/message:503404/message:504214","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"1514","rawBody":"

Bonjour ,

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Merci d'avoir contacté la communauté de Dropbox
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Pouvez-vous m'indiquer si c'est un lien partagé que vous avez reçu? 
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Si oui, voyez-vous un message d'erreur lorsque vous essayez de l'ouvrir?
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\n
Dans l'attente de vous lire,
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\n
Chloé 
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