Impossible pour dropbox d'établir une connexion internet sécurisée
Bonjour,
Depuis hier, sans avoir modifié quoi que ce soit, Dropbox ne veut plus se synchroniser à son ouverture.
Il me dit que l'heure et la date de mon système ne sont pas corrects, alors qu'après vérification, si, ils le sont bien.
Après avoir cherché dans l'Aide, il m'a été conseillé de sélectionner " Pas de Proxy " dans les paramètres ... Mais cela ne déplace que le problème, vu que Dropbox me demande maintenant de me connecter à mon compte, avant de m'afficher une fenêtre me disant qu'un problème est survenu, sans préciser lequel.
Que faire pour que cela fonctionne ? Je suis sur Windows 10, et Dropbox n'est pas bloqué par le pare feu, et je ne possède pas d'antivirus.
L'application Dropbox utilise le protocole SSL pour établir une connexion sécurisée avec nos serveurs. Pour cela, l'heure de votre système doit être correcte et vos applications de sécurité doivent autoriser Dropbox à se connecter.
Ceci-dit, un antivirus, un pare-feu, un logiciel de sécurité, un serveur proxy ou un VPN peuvent aussi bloquer l'application de bureau Dropbox, essayez de désactiver temporairement ces derniers afin de voir si le problème viendrait de là. Pouvez-vous aussi me confirmer que, sur le même PC, vous arrivez à accéder à Dropbox en passant par un navigateur internet?
Pour en savoir plus, consultez l'article suivant de notre centre d'assistance :
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Bonjour,
Depuis hier, sans avoir modifié quoi que ce soit, Dropbox ne veut plus se synchroniser à son ouverture.
Il me dit que l'heure et la date de mon système ne sont pas corrects, alors qu'après vérification, si, ils le sont bien.
Après avoir cherché dans l'Aide, il m'a été conseillé de sélectionner \" Pas de Proxy \" dans les paramètres ... Mais cela ne déplace que le problème, vu que Dropbox me demande maintenant de me connecter à mon compte, avant de m'afficher une fenêtre me disant qu'un problème est survenu, sans préciser lequel.
Que faire pour que cela fonctionne ? Je suis sur Windows 10, et Dropbox n'est pas bloqué par le pare feu, et je ne possède pas d'antivirus.
","body@stringLength":"754","rawBody":"
Bonjour,
Depuis hier, sans avoir modifié quoi que ce soit, Dropbox ne veut plus se synchroniser à son ouverture.
Il me dit que l'heure et la date de mon système ne sont pas corrects, alors qu'après vérification, si, ils le sont bien.
Après avoir cherché dans l'Aide, il m'a été conseillé de sélectionner \" Pas de Proxy \" dans les paramètres ... Mais cela ne déplace que le problème, vu que Dropbox me demande maintenant de me connecter à mon compte, avant de m'afficher une fenêtre me disant qu'un problème est survenu, sans préciser lequel.
Que faire pour que cela fonctionne ? Je suis sur Windows 10, et Dropbox n'est pas bloqué par le pare feu, et je ne possède pas d'antivirus.
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Il me dit que l'heure et la date de mon système ne sont pas corrects, alors 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Impossible pour dropbox d'établir une connexion internet sécurisée","moderationData":{"__ref":"ModerationData:moderation_data:425992"},"body":"
L'application Dropbox utilise le protocole SSL pour établir une connexion sécurisée avec nos serveurs. Pour cela, l'heure de votre système doit être correcte et vos applications de sécurité doivent autoriser Dropbox à se connecter.
\n
\n
Ceci-dit, un antivirus, un pare-feu, un logiciel de sécurité, un serveur proxy ou un VPN peuvent aussi bloquer l'application de bureau Dropbox, essayez de désactiver temporairement ces derniers afin de voir si le problème viendrait de là. Pouvez-vous aussi me confirmer que, sur le même PC, vous arrivez à accéder à Dropbox en passant par un navigateur internet?
\n
\n
Pour en savoir plus, consultez l'article suivant de notre centre d'assistance :
L'application Dropbox utilise le protocole SSL pour établir une connexion sécurisée avec nos serveurs. Pour cela, l'heure de votre système doit être correcte et vos applications de sécurité doivent autoriser Dropbox à se connecter.
\n
\n
Ceci-dit, un antivirus, un pare-feu, un logiciel de sécurité, un serveur proxy ou un VPN peuvent aussi bloquer l'application de bureau Dropbox, essayez de désactiver temporairement ces derniers afin de voir si le problème viendrait de là. Pouvez-vous aussi me confirmer que, sur le même PC, vous arrivez à accéder à Dropbox en passant par un navigateur internet?
\n
\n
Pour en savoir plus, consultez l'article suivant de notre centre d'assistance :
Si vous rencontrez toujours des problèmes de connexion n'hésitez pas à me tenir informé pour faire d'autres recherches.
\n
\n
Je vous souhaite une excellente journée!
\n
\n
Cordialement.
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Dropbox Staff
