stopping payment and cancelling my subscription

[c darrah]

This  outfit doesnt make it easy to terminate their subscription. I've notified them since my wife died 3 years ago and they continue to band my card she put on file. i never and will never use this.. no live telephone access to a human. all I get is a run around.

Help!

[Nancy]

Hi @c darrah, I’m really sorry to hear about the whole situation. 

I had a look into our system, and I can see you’ve also logged a ticket with our support team, and one of our agents is already in touch with you. 

Please check their email, as soon as you get the chance, and reply back to them. They’ll further help. 

For anything else, I’ll be right here.