Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
I am running out of space with my 1TB drive. Is there an option to get 2TB? I know about Dropbox for business, with 5 Tb, but the price is just not compatible with my needs. It is too big a jump from 1Tb price to minimum of 5 users at $ 15 each.
wesbright wrote:
I cannot justify paying a 350% increase for the next tier of the same service.
Just to point out, it's not the same service when you move to Business or Enterprise. There are many additional features and options when using the business class products which easily justify the additional costs. In addition to the enterprise-level features, there is also business-class support (live chat, phone, etc.) that you do not get with Basic or Plus accounts.
Simply put, you cannot compare the pricing/storage of Plus to Business/Enterprise as a simple apples to apples comparison. There is much more involved in the business class products.
Thanks, but I don't need an enterprise class product. I just want more storage. More of the same offer. I don't need those additional features and options. Going from 30 to 120 days of file recovery would be nice, but no other features (as I understand them) are of interest to me. Not even chat support, really. One of the things I like about Dropbox is that it just works-- I don't recall ever contacting support.
By the way, I'm comparing Plus, the plan I'm currently on, with Standard, the most inexpensive option for getting 2TB.
I get the need to segment customers (such as SMB vs Enterprise) from a sales & support perspective. On top of the core product, I'd expect greater access to support, more management features, etc. in an enterprise offering. But I just want to use the core product more, and a 3.5x premium to do that is irrenconcilable, especially when the scale economics in storage don't work that way.
It's really a straightforward ask. Provide a 2TB option. Heck, provide a 5 or 10TB option. I don't want to be having the same conversation a couple years from now when I'm at 2.01 TB. 😉
More storage, please. I'm willing to pay for it. I'll even pay a little more than 2x... just not 3.5x.
I completely agree, some great ideas in here. I've been juggling two seperate Dropbox accounts but I hate having all my files in different places, it's unorganized. Dropbox is so obsessed with Business, that there is literally nothing happening on the home user (Plus) end that I have noticed. The only thing good about Business is the free trial and that's it.
Dropbox is more than unwilling to fulfill customer needs.
I found Livedrive!
It is much, much cheaper!
And you can choose the amount of space you need!!!
Presently I use Livedrive AND Dropbox, but will quit Dropbox soon.
Sorry for Dropbox!
I'm moving to Sync.com
I tried contacting Dropbox Sales, and they just gave me that phony polite jibber jabber with zero solutions. Fact is — Dropbox cares nothing about you if you need more than 1TB and don't want a business account. They have phased you out. They are happy to lose your business.
Sync.com gives you 2TB for the same price as Dropbox's 1TB. They seem to want my business. After over 5 years with Dropbox, I'm jumping ship. You clearly don't want my money, anyway.
Cheers.
I switched after 3 year Dropbox Pro account to limitless jottacloud! Bye, forever.
Jottacloud sounds awesome, diggin the unlimited storage but my only concern is whether or not they will stick around or go belly up like Copy and several other clouds have in the past. I'm all for competition, but some things are just too good to be true..
and...:
"things are just too bad to be true"
😉
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