Re: Dropbox Payment issue for renewal from india

nharp · ‎10-17-2022

Hi

I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as select it, it changes to paypal and I am unable to proceed.

Jay

Hi @Anirudh, the UPI option for payments can only be used for monthly subscriptions, not annual ones.

If you wish to opt for an annual plan, then you'll need to use a different payment method.

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Anirudh

Please get some India-specific services and pricing. At the moment, I might migrate or Microsoft or Google Drive.

leocarlos2

I'm seeing the issue with the country dropdown for credit card payments it seems India isn't listed. Also, for UPI (monthly), the option switches to PayPal. Let's troubleshoot together to find a solution for smoother payment options!

Re: Dropbox Payment issue for renewal from india

Unable to see India as dropdown country for credit card payments