Unable to see India as dropdown country for credit card payments

[nharp]

Hi 

I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as select it, it changes to paypal and I am unable to proceed.

[ray2x1k990]

Can I also get an update on this please?

[Megan]

Hi @ray2x1k990, how are you today?

Would it be okay if I reach out via email to you? Is it possible that you already have an open ticket communication?

Let me know more! 

[2708ankit]

I am unable to renew or upgrade drop box from India as country option india is missing in payment page of credit card .Please resolve 

[ahitagni]

@Hannah Yes please feel free to add my in email. Thanks

[davidjacobrajan]

When trying to enter my payment details via credit card, I am unable to to see India as an option in the Country dropdown menu.

I am not interested in any solution that requires a yearly payment, Paypal, or UPI

Additionally, why has dropbox has refused to work with the Indian financial credit card payments system for subscriptions for nearly two years now?

Two years of having to manually make a credit payment each month to renew my dropbox plus account.

David

[Walter · Accepted solution]

Hi all, I just wanted to mention that this should be resolved now.

Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again. 

Let us know if this persists for anyone of you!

[ahitagni]

@Walter Thanks it is working now. I just upgraded the plan to 3TB thank you. My work was really getting blocked due to this glitch. Thank you once again.

[Anirudh]

Hi Walter, 

I am from India. I am unable to make UPI payments to continue by dropbox services. please help.

[Megan]

Hey @Anirudh, welcome to our Community! 

Which plan do you wish to purchase, and would you like to upgrade using the monthly or annual billing cycle? 

Let me know more, and we'll take it from there!

[Anirudh]

I want to buy 1 yr - 2TB individual plan

thanks