Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Can someone please tell me how to contact anyone from DROPBOX. I have followed every tool possible and am getting nowhere. They have just charged my personal credit card for a business account and just need to get a refund on one CC and give then the right one. A suggestion for the DropBox team is to email your clients ahead of billing them. Thank you.
Thanks, Rich.
Ok, so once I sign up for a "new" account, I assume all my stuff is still there?
I appreciate your help.
Liesl
@lieslgambold wrote:Ok, so once I sign up for a "new" account, I assume all my stuff is still there?
You're not signing up for a new account. You're just upgrading your current account. You should be able to do that on your Plan page when you're signed in to your current account.
Hi there!
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