Switching from monthly to annual billing - paying with PayPal

SarahP

I have searched articles and none seem to be able to help.

I'm on Dropbox Plus, with monthly billing. Wish to switch to annual to save a few £.

When I go to my Billing settings, view payment - and go to "change" I don't have an option to switch from monthly to annual - only to switch from Paypal to a card payment..

Where's this setting hiding please?

Mark

Hi @SarahP

Aha! You are on PayPal.

So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

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maher1982

Hello Sarah, could you please check the link below? It explains in detail how you can change your Dropbox plan

https://help.dropbox.com/billing/change-information

SarahP

l already checked that article. There IS no "Billing Period" section that shows up. That's the problem!

SarahP

see screenshot

[removed]

Mark

Hi @SarahP

Aha! You are on PayPal.

So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

SarahP

thankyou! will do that. Could be useful to have that in the how-to article as well..

Switching from monthly to annual billing - paying with PayPal

Switching from monthly to annual billing - paying with PayPal

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