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Request for Refund on Automatic Dropbox Subscription Renewal

Request for Refund on Automatic Dropbox Subscription Renewal

iamkialyn
New member | Level 2

Hi Dropbox Community,

 

I’m seeking some advice regarding an automatic renewal for my Dropbox subscription. Recently, my PayPal account was charged $119 for the annual renewal, but I no longer need the upgraded storage. The subscription was primarily used for a project that has now been completed.

I’ve already contacted Dropbox support regarding this issue and requested a refund, but I wanted to see if anyone here has gone through a similar situation and how the process worked for you.

 

Additionally, I’d like to confirm if, after unsubscribing from the upgraded plan, others with whom I’ve shared folders will still have access to the files I uploaded, or if there are any limitations I should be aware of regarding shared access.

 

Thanks in advance for any help or insights!

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