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Plan cancelled after failed payment

Plan cancelled after failed payment

Emelju
Explorer | Level 3

Jag behöver en mejladress till support då de avslutat min prenumeration då de inte fått in betalning. Men enligt Comviq har dem betalat in eftersom jag betalar. I faktura hos dem.

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I need an email address for support as they terminated my subscription as they did not receive payment. But according to Comviq they have paid in because I pay. In invoice with them.

1 Reply 1

Rich
Super User II

Du måste kontakta Dropbox Support direkt. Besök supportsidan medan du inte är inloggad på ett Dropbox -konto, inklusive dessa forum, så ser du ett alternativ för faktureringsproblem. Det är bäst att använda en inkognito eller privat surfsession för att se till att du inte är inloggad.

 

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    Rich Super User II
What do Dropbox user levels mean?