Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi, our team is currently using the family plan and we want to keep using that plan, but the family manager is leaving the company.
I plan to change the manager to someone else and update the payment card. Is it right for continuing to use the data we've had so far?
or would I need to cancel the current plan and subscribe to a new one for creating new account? If I have to cancel, will I be able to back up and continue using our data? (I mean, can I use all previous date with the new account?) and if so, which plan would be best for our team? We're currently using a 2TB family plan, and our team consists of 5 members.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!