Joining a Business team, and what is the best way to do that?

[MattR55]

I have a personal dropbox under a personal email, but now my new company wants me to join and share their dropbox. How do I best do that? Do I need a totally new account with a different email address and log in, or can I add this new team folder to my existing personal account?

The company invited me to my personal email, but when I clicked the invite I got these two strange choices that made no sense. One involved effectively transferring all of my personal files to the company team one (i think!)

[Megan]

Hi @MattR55, thanks for posting here today! 

Your options are to either sign in with an existing Dropbox account, or create a new account. If you merge your existing account into the team, then it will become part of the Business account. 

You should be able to see and access the Team's files, using your existing credentials, provided that you choose that. Of course, you can always create a new account, and go with that. 

I hope this helps! 

[MattR55]

HI Meghan - thanks so much for the quick response. However still confused

my email for my personal dropbox account is [email removed as per Community Guidelines] I've been invited to share the team folder of my company. However when i click on the invite link I get these two choices:

1. One 'combine with team account': merges the two and moves all my personal files into the company team folder - which I don't want.

2. "Keep it separate: You’ll need to create a second Dropbox account to keep work and personal files separate". This seems to propose that all of my current files are moved to a new account - also what I don't want.

I just want the new company team folder to be a folder within my current dropbox set up. Is that not possible?

[Jay]

Hi @MattR55, in order to access the team folder, you must join the Dropbox Business team. 

If you don't want to merge your account with the team, or don't want to have a new email to keep your files separate, then you'll need to request them to cancel the invite.

Instead, they can invite another email you have, to be used as a work email for the .Dropbox Business team. You can then link the two accounts together, keeping both personal and work accounts separate, but syncing individually. 

[designer_london]

It's one year since this comment and I have the same issue. I don't  want my client to liaise with me  via a second email.. I also don't wish to set up another email account purely for them, as they also email me job requests directly to my core email (that I have my existing DropBox Plus account with) - any solutions?

[Rich]

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@designer_london wrote:

I don't  want my client to liaise with me  via a second email.. I also don't wish to set up another email account purely for them ... any solutions?

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Ask them to invite you to a shared folder, rather than inviting you to join their team. If you join their team with your existing account, your account will be merged into theirs, effectively making them the owner of your account, and you would receive a prorated refund for the time remaining on your Plus subscription.

If they just invite you to join a shared folder, none of that applies. You keep your account, you continue to liaise with your existing email, and you get access to anything located within the shared folder.

If they require that you join their team, your only two options are to join with your existing account and merge into the team, or use a second email address to create a new account and use that to join the team.

[designer_london]

Thank you!! I will ask them to cancel the invite and invite me instead to a shared folder (or multiple)... 
I already do that with other (smaller) clients, it's just that this one in particular has a business account