Plans and Subscriptions
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my question is:
Is there any plan that is even cheaper than the normal basic plan of 2000 tb? It happens that I want to have more storage space, but the cheapest plan is still quite expensive.
Is there an alternative storage plan, which is cheaper?
Same.. I have used dropbox for 10 years, and right now I am looking to onedrive and google as I need more space.
I need 100gb... not 2tb! And the 2tb isn't even shareable, for that you need the 2tb family pack, over 200Euro / year..
I would gladly pay 2$ for 100gb or 5$ for 500gb package instead of going to other services.
Right Now I'm paing both Google and Microsoft to test them out. Still cheaper x)
Agree 100%. I am managing with 200 GB on Google as I have lots of images and videos besides documents.
I am tired of Dropbox's frequent reminders and aggressive sales pitch for 2/5 TB. My request for 500 GB seems to be falling on deaf ears.
If they want to stick to their 2/5TB upgrade offers then I will delete all my stuff and unsubscribe at the earliest.
What is also most annoying is that they think their Chatbot can handle all the queries a customer may have. They just don't have a human interface to respond to customer queries. I wish I could ask their Chatbot to provide me the storage space and I pay the Chatbot instead of Dropbox. 😡
Ok one other question. If I upgrade to plus and then downgrade to basic do I keep my additional earned storage. I have 10GB now and do not want to lose it.
Thanks
Hey @rperry337!
If you downgrade your account, you won't lose the extra space you've acquired through referrals, but your current space per referral is 1G, whereas with Dropbox Basic you get 500MB per referral.
See more info about this here.
I hope this helps.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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@Hannah wrote:
... but your current space per referral is 1G, whereas with Dropbox Basic you get 500MB per referral.
Just to clarify that a bit for you, @rperry337, when you upgrade to a paid account your referral bonus doubles from 500MB each to 1GB each. If you later downgrade back to the Basic plan, your referrals will again be halved back to 500MB each.
Thank you for the reply. I am still not sure I understand. If I upgrade from my basic plan to the plus and decide it is not for me. When I downgrade do I still keep the 10 GB of data my basic plan that I have now.
Thanks
Robert
@rperry337 wrote:
I am still not sure I understand. ... When I downgrade do I still keep the 10 GB of data my basic plan that I have now.
Yes.
What we're describing is that when you upgrade, the bonus space you've earned from referrals will also double. When you downgrade at a later date, that bonus space will revert back to what it was before the upgrade.
Gotcha sorry that was the part I was not understanding.
Thanks
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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