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Incorrect birthday input when joining a Family Plan

Incorrect birthday input when joining a Family Plan

SabinaMaraviglia19
Helpful | Level 5
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Hi there,

I received the invitation to join a family plan, I read it quickly and I entered (by error) today's date, not my date of birth.

I use Dropbox for work so my account can't be deleted. 

I want to be reach out via email since I haven't found a phone number to call now. 

Please I appreciate some help. Thanks. 

[removed per the Community's Guidelines]

10 Replies 10

Megan
Dropbox Staff
Go to solution

Hi @patrickmudek, welcome to our Community! 

 

I just sent you an email, in order for us to have a closer look into this. Respond back to me, and we'll take it from there. 

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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