Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
If I don't pay my subscription will it delete all my files that goes past the non premium limit so I was js if it'll delete my files bc of that
Dropbox do reserve the rights to delete files if you go over quota, yes.
They will warn you before they do it, however, it is not recoverable once it happens.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
No, typically if you stop paying for a subscription to a cloud storage service, your files are not immediately deleted. Instead, your account may be downgraded to a free plan, and you'll likely lose access to some premium features. Your files will usually remain accessible, but you may be unable to upload new files or sync across devices until you free up space or resume your subscription.
To be certain, you should check the specific terms and conditions of your cloud storage provider, as policies can vary.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!