I upgraded to Dropbox Plus via the website, but it's not reflecting on my account.

[lightning33]

Hi there, 

I recently upgraded to Dropbox Plus via the website and confirmed that the payment went through on my credit card, but somehow the account says that I only have space equivalent to Dropbox Basic. Depending on where I navigate on the menus, it sometimes shows up as Basic and sometimes as Plus, but ultimately I don't have access to the space that Plus has. 

I tried a solution on other threads such as clicking "restoring purchases" on my mobile, but I got the error that the operation couldn't be completed - NSURL errordomain error 409. I also tried logging out or accessing on mobile or website, but can't get this solved.

Thanks in advance for any ideas!

[kvshvl]

Yes, Walter 🙂

[Walter]

Sure thing @kvshvl - you've got