cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I see multiple Dropbox charges.

Labels:

I see multiple Dropbox charges.

Don Taylor
New member | Level 2
a week ago

Multiple charges on my card

Labels:
  • 0 Likes
  • 1 Replies
  • 91 Views
0 Likes
1 Reply 1

Nancy
Dropbox Staff
a week ago

Thanks for your post, @Don Taylor. 

 

Is there anything like iTunes/Google Play showing in your bank statement next to your Dropbox charges? 

 

If not, and you also see a 12-digit transaction ID, try inserting it in the field given here. Do you recognize the Dropbox account these charges link to? 

 

Let me know.

Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?