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I can’t cancel my free trial

I can’t cancel my free trial

Why
New member | Level 2
I’m 79 years old and didn’t understand what I was doing when a friend sent me a photo. Some how I enrolled in Dropbox trial 3 days ago and realized I don’t even know what it means. I can’t afford anything else on my budget but I couldn’t cancel no matter how many times I tried. Reviews said many people had the same problem. Please help me cancel this subscription before they start charging me on Aug 31. Thank you Carol Crawford
1 Reply 1

Mark
Super User II

Nobody here can I'm afraid - you have to do it via wherever you set it up. If that was on a mobile you probably need to go to that app store (Google Play or the App Store for example).


 


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    Mark Super User II
What do Dropbox user levels mean?