How to cancel my plan?

[A Angeline]

Hi Dropbox team,

I would like to cancel my annual subscription as I no longer use Dropbox. 

How do i remove my payment gateway information in order to avoid auto-renewal next year? 

Thanks.

Angeline

[A Angeline]

Hi again Megan

Yes, can you please send me an email to do this. 

Can's seem to be able to locate the option of asking the system to remove my billing details. 

No tabs/ buttons for me to select on my screen (as shown to you).

This is taking so much of our time. 

Can you please email me to let me know how to close this case? I don't want to risk this plan "auto- renewing" next year. 

Believe my email is visible to your admin/ backend system. 

Thanks for your help. 

Angeline

[Nancy]

You're all set, @A Angeline! 

Please check your email address, when you get the chance, and reply back to me.