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How do I cancel a Business trial?

How do I cancel a Business trial?

Youssef Mourra
Explorer | Level 4

I did not request a Business Trial but someone I know did and inadvertently, I accepted the invite. I now have my personal account demoted below his new accidental Business Trial. I want to go back to how it was before this happened. Can anyone help? I'm very nervous as it currently stands.

1 Accepted Solution

Accepted Solutions

Rich
Super User II

@Youssef Mourra wrote:

... I accepted the invite. I now have my personal account demoted below his new accidental Business Trial. I want to go back to how it was before this happened.


You need the team admin of the Business account to convert your account back to an individual account. Make sure they don't just remove you from the team as doing so would delete your account.

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2 Replies 2

Rich
Super User II

@Youssef Mourra wrote:

... I accepted the invite. I now have my personal account demoted below his new accidental Business Trial. I want to go back to how it was before this happened.


You need the team admin of the Business account to convert your account back to an individual account. Make sure they don't just remove you from the team as doing so would delete your account.

Youssef Mourra
Explorer | Level 4

Thanks Rich. That makes perfect sense. I will speak to him today. Cheers.

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    Youssef Mourra Explorer | Level 4
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    Rich Super User II
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