Plans and Subscriptions
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quicken coupon code did not add more dropbox space that I can see, How can I verify?
Hi there, @jackiehawaii, thanks for reaching out to us.
You should be able to see all your quota extras in the plan tab of your account settings.
Do you see the space added by the Quicken coupon?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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do you mean tab that says:
Earned 13.88 GB
per this it only shows the 5gb added when I bought quicken last year
FYI: i just purchased Quicken Premier good April 1, 2025 on amazon.
This same dropbox problem happened last yer. Dropbox ended up adding the 5gb. Quicken support was of no help.
The dropbox code quicken said to use was: removed
that is code that said " already used"
Hi @jackiehawaii, and sorry to jump in here.
Did you receive right from the first try an error that the Quicken code has been redeemed or did you also get another type of error?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for sharing more info, @jackiehawaii! Can I log a ticket for you then? I’d like us to check this internally.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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No problem at all, @jackiehawaii! Please check your email address, when possible, and reply back to me. We’ll take it from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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