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How can I request a refund?

How can I request a refund?

Poo3
New member | Level 2
December

I want to get back the money that was deducted.

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Poo3
New member | Level 2
December
What should I do if I want to cancel my refund?
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Hannah
Dropbox Staff
December

Hey @Poo3, thanks for reaching out to our Community.

 

How did you upgrade the account originally?

 

Did you do it through the Dropbox app on your mobile device or through the website directly?

 

Let me know and we'll go from there.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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