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How can I get a refund for a FormSwift charge?

How can I get a refund for a FormSwift charge?

Hristina
Explorer | Level 4

 

I am writing to express my concern regarding an unauthorized charge of $144 from FormSwift that has been processed through my email or somewhere/somehow I don't know where exactly

I did not authorize this transaction, nor did I confirm that I would use FormSwift's services. This service is not suitable for my needs, and I would like to request a full refund for this charge.

Please assist me in resolving this matter and refunding the amount of $144 as soon as possible. I would appreciate your prompt response and action on this issue.

 

thank you

 

12 Replies 12

Megan
Dropbox Staff

I just sent you an email @Jay1418!

 

I'll see you there! 🤗


Megan
Community Moderator @ Dropbox
dropbox.com/support


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kateriboucher
New member | Level 2
Hi Dropbox, I just had a random charge of $96 on my credit card as well, with no active FormSwift subscription and no recent email indicating why I may have received this charge. How can I get this refunded and make sure I am not charged again?

Hannah
Dropbox Staff

Sorry to hear that you're having an issue with this, @kateriboucher.

 

I'd suggest reaching out to our support team about this.

 

You can email them at support@formswift.com directly.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
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    kateriboucher New member | Level 2
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    Megan Dropbox Staff
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    Jay1418 Explorer | Level 3
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