Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
ChatGPT found this site for me. Until just now, I couldn't find any place to express my rage, dissatisfaction, and unhappiness with Dropbox, however, I'll stop for now, because I don't want to sound like an outraged madman, so I'll have to calm down before I can come back. There is something I can ask now, though: Is it possible to contact Dropbox to ask for explanations, helpful hints, etc.? Does Dropbox have useful (working and useful) telephone and E-mail addresses? Well, maybe "useful" is more than I can expect from Dropbox; change that to "what are the best ways to contact Dropbox for help"?
Log suffering Dropbox customer.
(6/9/24)
All support options are depending upon the plan that you have and show at www.dropbox.com/support.
PAID users can get email support or chat support there.
Phone support is only available for paying business users. Note that often on both of these you need to have been a paid user rather than one on a trial to access
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I've always had a negative view of Dropbox, very negative: @#$%^%%!!! but my experience today with the Dropbox Community feature has changed my mind. I now know that Dropbox, starting with the Community, has some good features.
From now on, I'll be starting here.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!