Re: I need my money
Sorry to see you're having trouble cancelling your subscription, @Earnest dailey.
Have you tried reaching out to our support team directly about your issue?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Jehad_226, how did you initially upgrade your account?
Was it directly from our website, or from the Dropbox app on your mobile device (billed through iTunes/Google Play)?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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If that's the case @JJehad_226, you can reach out to Apple to pursue a refund for your payment, by following these steps.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Dropbox only refunds where legally required: https://help.dropbox.com/plans/refund
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