Fraudulent Credit Card Payment

[Brenwell]

Yesterday someone made a bunch of fraudulent purchases using my credit card. One of them was to Dropbox for 11,04€.
I would like to report this purchase, have the money returned and have the account associated with it cancelled.

I know it wasn't me because I don't even use Dropbox.

The problem I can't find a phone number to call to get some help on this matter.

[Hannah]

Sorry to hear about this, @Brenwell, I hope everything gets sorted for you soon.

For a case like this, I would suggest reaching out to our support team directly.

You'll need to open a private browsing/incognito window and go to this page, where you can submit your help request.

When you have your ticket number, please send it here as well.

Thanks!

[Brenwell]

Thank you for the quick response. I have submitted a ticket. I hope I have done it correctly.
Ticket number: 23192532 

[Hannah]

You did it, @Brenwell, thanks for the ticket number!

I can see that a member of our team is already assisting you, so if you need anything else, let us know.

Have a great day!