cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error occurred while trying to purchase

Error occurred while trying to purchase

abaron
New member | Level 2
June

Hi, When I try to purchase a plan it says "error occurred" can you please help with updating? There's no customer service email or number I can find.

  • 0 Likes
  • 1 Replies
  • 261 Views
0 Likes
1 Reply 1

Mark
Super User II
June

We need a bit more info - where you trying to buy (web/mobile etc.) and any other error messages? 

 

Have you tried anything to see if you can resolve or not?


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?