@johnHouston wrote:
Why is Dropbox making charges ... I haven't used the service since 2019, and caught the charge yesterday.
Did you cancel your subscription when you stopped using it? If not, the charges continue.
... to a credit card that expired in three years ago (in 2020)? ... Is this even legal?
Yes, it's legal. Credit card networks (think Visa, MasterCard, not the banks themselves) offer account updater services, which provide businesses with updated account information, typically for customers with recurring subscription payments. This allows your subscription to continue without issue should you forget to update the card information when it changes, and it's likely something you (unknowingly?) agreed to in the terms and conditions of your credit card.
There are a few ways it can work. One is where the business receives updated card information prior to it expiring, and another is triggered when a recurring transaction is declined and the credit card network automatically sends updated information so the transaction can be processed again.
It's certainly not ethical.
It is. You (generally speaking) agree to an automatically renewing subscription service when you sign up, so that service continues until you cancel. Long gone are the days of a service being automatically terminated due to an expired credit card. The credit card network simply provides the business with the updated card information so your service can continue uninterrupted. It's meant to be a convenience for the card holder.
I tried to remove the card from my account today, and I'm not even able to do that.
All you need to do is cancel service. That will prevent any future charges.
