Did not receive a notification that my trial had expired and now the account renewed

Sinan Dogan

I unintentionally started a trial month for a Dropbox Plus subscription with annual billing, which has now been paid for. Is it normal not to receive any email confirmation regarding the creation of the subscription or a reminder about the trial period ending?

Mark

Was this via an app store by any chance? If so the notifications etc. come from them direct

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Sinan Dogan

It was paid via the Website, I just saw the notification regarding the trial abo came from them directly.
Thank you, helped a lot:)

Did not receive a notification that my trial had expired and now the account renewed

Did not receive a notification that my trial had expired and now the account renewed

Top contributors to this post