Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi.
What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent".
Please stop. You sound like some clickbait tabloid magazine trash. I don't mind if my dropbox is full, it's okay, and I will not upgrade my account. Get some journal and public relations education for your workers.
They are still so sketchy that I googled it and ended up in this thread. This is not the worst subject line I've read from dropbox but it's not good, either.
The body of the message does not reflect the subject (is my account at risk of deactivation? It has been maybe a month since I last accessed my account but that's just the sporadic way I use it) in any way. The email is just a general ad for dropbox with several links to the service. "Whether you're at your computer or on the go, Dropbox has you covered." Well sure, that's ... what I signed up for?
Also "please read" is weird to put in a medium that is, in essence, always read by the recipient. It sounds awkward and spammy.
All in all, there are so many different kinds of red flags in these emails that I am stunned to find they're actually real.
I jsut received an email from Dropbox <no-reply@em-s.dropbox.com>. The title was "Enclosed: Your download is waiting".
No download was waiting. Instead it asked me to download the Dropbox desktop app.
This tactic is spamming! I would have contacted dropbox directly but they make it very difficult.
Please dropbox, do not use spammer tactics to promote your brand.
If you want to promote your app, use that subject. Do not tell me a download,is waiting, or that thousands of women are waiting to chat with me, or that you want to use my bank account to lauder the procedes of a UNRWA contract
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!