@Laura40 wrote:
I have a charge on my bank account for a virtual card. What is that? I never authorized it.
If it's a charge from Dropbox, you can use the credit card charge lookup tool to identify the account you're being charged for. If it's not an account you recognize, you'll need to contact Dropbox Support directly.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.
