Cancel subscription & refund my amount

Anup Karnani · ‎07-29-2023

I want to cancel my subscription and get my amount refunded.

Rich · ‎07-29-2023

@Anup Karnani wrote:

I want to cancel my subscription and get my amount refunded.

While you can cancel your subscription, refunds are not typically available. When you cancel, you prevent any future charges at your next billing period but you retain your account benefits until that time, at which point your account would be downgraded to Basic.

View solution in original post

Rich · ‎07-29-2023

@Anup Karnani wrote:

I want to cancel my subscription and get my amount refunded.

While you can cancel your subscription, refunds are not typically available. When you cancel, you prevent any future charges at your next billing period but you retain your account benefits until that time, at which point your account would be downgraded to Basic.

Anup Karnani · ‎08-29-2023

My account is disconnected and I am yet to receive my refund.

Request for quicker resolution

Megan · ‎08-29-2023

Hi @Anup Karnani, can I send you an email, in order for us to have a closer look into this?

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Cancel subscription & refund my amount

Cancel subscription & refund my amount

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