Cancel and refund

Vane55a L

Hi I had an email from Dropbox about renewing my subscription and as far as I’m concerned I cancelled it via the app. They have just taken £98 from me via my PayPal account. Which has sent my bank account into the red. I no longer want or need this subscription and I really need this money back. How can I cancel this subscription and get a refund? PayPal and my bank tell me to contact Dropbox but I’m not getting anywhere with them. Can anybody help?

Mark

https://help.dropbox.com/plans/refund

https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

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Cancel and refund

Cancel and refund

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