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Have received 100's of emails from purported Dropbox users asking to be removed from a mailing list. Each has 22 CCs. Everytime someone replies, more spam is generated. Major issue. Reported to Dropbox support, awaiting response. Problem is ongoing - got another bunch while trying to report the problem. Dropbox impenetrable "support" system is part of the problem. I'd pay to speak with a human but can't find a way.
Any ideas? Please help.
Hi Everybody,
This is a forwarded Dropbox email from a non-Dropbox email alias. We recommend you block the sender's email and domain. We also recommend reporting the sender to your email provider, and marking that email as spam or phishing.
You can determine legitimate emails sent by Dropbox by visiting our Help Center:
@Jmb825 wrote:
Have received 100's of emails from purported Dropbox users asking to be removed from a mailing list.
Are the emails coming in from dropbox.com email addresses? If not, it's unlikely that Dropbox can do anything about it if they're not the ones generating the emails.
Can you paste the content of one of the emails here? Be sure to mask any private information.
Thanks for reporting this. Do you mind if we reach out to you via email to take a closer look at the emails you're receiving? It is possible that this is a third party sending these emails if they're not being sent from an official Dropbox domain, but we'd like to double check to make sure!
Thanks,
Ben
My father is getting emails from dropbox individuals and they are not happy asking my father to remove them. I was not able to locate dropbox from his program files/apps. Has anyone expreienced this that can offer me a suggestion to remove this?
Thanks for following up with that information @Jmb825. I've also sent you an email so that we can take a look at the emails you received.
Hi Everybody,
This is a forwarded Dropbox email from a non-Dropbox email alias. We recommend you block the sender's email and domain. We also recommend reporting the sender to your email provider, and marking that email as spam or phishing.
You can determine legitimate emails sent by Dropbox by visiting our Help Center:
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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