Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
I am getting invalid email errors for esignature requests. I know the emails addresses are correct.
Thanks for bringing this to our attention, @jwhelget.
Can we send you an email, to investigate this further?
Let me know!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Yes ok to send email to investigate.
You're all set, @jwhelget! Please check your email address, and reply back to my message.
Thanks.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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I am having the same issues. What ended up being the solution to this?
Hey @Caron Trumbo - sorry to hear about this.
May I ask if you're manually inputting the email addresses for your signature requests or if you're copying and pasting them from somewhere?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I'm copying and pasting from gmail. Should I try typing them in?
Yes, could you give that a go and let us know if you get the same results @Caron Trumbo?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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make sure there are no spaces before or after the email address
That worked perfectly! I love a simple solution. Thanks!
Hi there!
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