Your request contains errors and/or invalid data.

[areiss954]

Trying to use a template to send a document out for signing, but it's giving me this error. How do I fix this random error?

"The following error was encountered: Your request contains errors and/or invalid data! Please try again." 

[Megan]

Hi @areiss954, I just sent you an email, I'll see you there!

[peterdepaulo]

I am having the same issue now: 

Your request contains errors and/or invalid data!

 

[Nancy]

Hey @peterdepaulo! Are you seeing this error when going to your Signatures tab, and selecting a template, as well? 

What if you try this via another browser instead?

[Da6cents]

I see that the staff has responded to this issue but they apparently moved the conversation to email. Why? Shouldn't we all be able to benefit from the solution?

I'm not experiencing this issue and it doesn't make sense that 3 people have posted in this thread about the issue yet there is still no solution posted.

[vairavan1981]

What was the resolution. I have the exact same issue ?

[Megan]

Hi @vairavan1981, sorry to hear about that! 

Have you tried using a different browser, or to clear your current browser's cache, and then trying again?

Keep me posted! 

[peterdepaulo]

Problem:
* I can't submit the actual document to sign because of this error. This happened on the signatures page.

Resolution for me: 

1. Save the document for signatures as a draft.

2. Close everything

3. Soft clear cache

4. Open the draft and resubmit

That worked, but this is still clearly a bug somewhere with state being carried over from a previous form. This is some hidden field getting validated incorrectly on a page that it shouldn't be. 

[CJDS80]

I have the same error, @megan, how do I fix this?

[Megan]

Hey @CJDS80, welcome to our Community! 

Do you receive this error when trying to send a signature, or at a different time? 

If so, then have you tried refreshing the page and signing the document again?

Another thing I'd try is to use a different web browser altogether. Often, glitches are browser-specific, so you may be hitting a problem in Internet Explorer that you wouldn't run into with Chrome, for instance.

Let me know more, and we'll take it from there! 

[ashantirae12]

Did anyone ever find the solution to this problem? I have a template created every time i try to send it for signature it gives me the same error.