Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
I used to be able to open files on my iPad and edit in Word. I couldn’t create a new Word document which was fine. Now I can’t edit existing files in any way that I can figure out.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thank you so much. It is docx files… I open the file and see the manuscript. If I touch the screen it jumps to a slightly larger version. But it never shows the cursor and there is no option to “download as Word.” I did find an option for “edit” with Word
Web version, but still no cursor.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Oh my goodness...problem solved! THANK YOU for your generous help!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!