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Re: How to cancel current syncing between Dropbox and Google Drive

How to cancel current syncing between Dropbox and Google Drive

VictorRayan
Explorer | Level 4
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I selected a wrong large amount of files to import from Google Drive to Dropbox. I would like to know how do I cancel this operation on Dropbox web. is there a way to do that?

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
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Thanks for the update here, Victor.

 

This feature is only available on dropbox.com, so doesn't closing your browser stop the process completely? 

 

Or is the process still active in the background, even after closing the browser?

 

If that's the case, can you disconnect Google from your connected apps and then reconnect it to see if that works?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Hannah
Dropbox Staff
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Hey @VictorRayan, thanks for your post.

 

If you just close your browser? Does that help?

 

Keep me posted!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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VictorRayan
Explorer | Level 4
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No, I'm referring to the direct synchronization between Google Drive and Dropbox that feature called "Add from Google Drive" in the home page. This process, just establishes a communication direct from the Dropbox server and Google to import all selected files, so the process occurs out from client (my one) machine, and yes in the cloud. So, there I didn't found any option or path to cancel this operation when I selected a set of wrong files that can take a very long. 

Hannah
Dropbox Staff
Go to solution

Thanks for the update here, Victor.

 

This feature is only available on dropbox.com, so doesn't closing your browser stop the process completely? 

 

Or is the process still active in the background, even after closing the browser?

 

If that's the case, can you disconnect Google from your connected apps and then reconnect it to see if that works?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

VictorRayan
Explorer | Level 4
Go to solution

Really worked after after a while, by disconnecting the app, very thanks!

Need more support?