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Forum Discussion
Google Sheets & Slides crashes with Chrome browser
Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve.
My company uses Dropbox for files. I open excel & powerpoint files from dropbox.com to google sheets & slides...
Nancy
Dropbox Staff
Dropbox StaffThat’s necessary indeed, as this is related to the integration showing on your Connected apps page.
Also, something more I wanted to suggest is to open an incognito window from your Chrome browser, and access your Google Sheets/Slides. Do you experience the same behavior?
Finally, what’s the OS version of your device, as well as the version of the Chrome browser you’re using?
I'd like us to isolate this as much as possible to see what's going on.
Nancy
Chrome: Version 100.0.4896.127 (Official Build) (arm64)
Mac OS: Monterey Version 12.3.1
Is this the app I should be connecting to dropbox? https://www.dropbox.com/apps/google_suite
How do I connect it to my dropbox? I click learn more and it goes to my dropbox home page. There is nothing to accept it or anything.
- Nancy
Hi again, thanks for all the details you’ve sent. They really help!
Is it OK if I open tickets for both of you, so that we can investigate this further? I can message you to the email address that’s tied to your forum profile here.
Let me know if that’s alright with you.
Hey Nancy,
this would be awesome!
Sidenote: In Firefox it works fine
- Nancy
Great, JulianRauch! I’ve just logged a ticket for you, so please get back to me, when possible.
I am having the same problem for the last 2 days; it was working fine till 3 days ago! The google sheet doc in dropbox opens and it looks fine; but the moment you try to edit, it crashes Chrome. This is on Mac with the latest OS.
