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splouffe's avatar
splouffe
Explorer | Level 4
3 years ago

Google Sheets & Slides crashes with Chrome browser

Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve. My company uses Dropbox for files.  I open excel & powerpoint files from dropbox.com to google sheets & slides...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey splouffe, and thanks for posting on our Community. 

 

Is there any chance you may have any browser plugins enabled at the moment? The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.

 

Also, if you’ve already contacted our support, can you send me the ticket number from your convo, so that I can take a look? 

 

Give me a nudge when you have more updates!

  • splouffe's avatar
    splouffe
    Explorer | Level 4
    3 years ago

    Nancy My ticket number: 16510749

     

    I don't have any google plug-ins or extension enabled.  I just have a grammarly and an adobe acrobat reader extension enabled for chrome. 

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