Dropbox Sign missing features & failure in login

[patrickchoi]

Not really sure where to put this post but I'm quite desperate.

Our team is in need of a online signature platform and since we already have a dropbox business plus account with quite a few user, we decided to settle with dropbox sign.

There is currently no Request Attachments feature if we login to dropbox.com and then go about creating a template. It does work with the https://app.hellosign.com though...

So we got it thinking and we tried to login to app.hellosign.com via our Dropbox account (which already has a business subscription), it simply re-directs back to our dropbox page.

Is this not possible?

Also, when I try connecting to my dropbox sign module (or just dropbox to be exact) via make.com, it does not make an acceptable login since and just takes me to dropbox.com...., I need the module to connect.

[Nancy]

Thanks for your post here on the forum, @patrickchoi! 

If you try to log in to Dropbox Sign with your email address and password, instead of clicking on the “Sign in with Dropbox” button, are you able to access the platform? 

Let me know how it goes and we’ll go from there.

[patrickchoi]

nope, im not able to do that. (Sign in with Dropbox)

it says that I cannot sign in with that account.

[Walter]

Could you send us a screenshot of that error too @patrickchoi?