Team-Ordner _Team_Austausch ist plötzlich nur noch normaler freigegebener Ordner
Mein Team besteht aus drei Mitgliedern. Die geschilderten Aufrufe bzw. Ausgaben sind (wenn nicht anders angegeben) als Verwalter bzw. in der Verwaltungskonsole durchgeführt worden.
Unter https://www.dropbox.com/team/admin/content/home ist das defaultmäßig von "Dropbox" angelegte Verzeichnis _Team_Austausch nur noch als "Freigegebener Ordner" eingetragen und nicht wie früher als "Team-Ordner". Ich kann in den Aktivitäten nicht erkennen (auch nicht als Verwalter), wer diese Änderung gemacht hat.
Und mir ist nicht klar, wie ich diese Änderung zurückdrehen kann.
Ich konnte das Problem lösen. Dem Support habe ich folgende Nachricht geschrieben:
"Hallo, ich habe das Problem gelöst: Die Benutzerin hat den Team-Ordner in den lokalen Bereich bzw. Verzeichnis verschoben. Nachdem wir zusammen den Team-Ordner wieder auf das Wurzelverzeichnis bewegt haben, ist der Typ auch wieder "Team-Ordner" und nicht "freigegebener Ordner" (wohlgemerkt, ohne etwas an der "Freigabe" zu ändern, sondern nur durch das Verschieben).
Zurückblickend bin ich mehr als unzufrieden mit dropbox.com: 1.) Die Möglichkeit einen "Team-Ordner" zu verschieben (wenn überhaupt, sollte dazu nur der Admin in der Lage sein, insbesondere wenn sich dabei der Typ ändert). 2.) Unvollständige bzw. nicht benutzbare Angaben bei den Ereignissen - stellenweise fehlen die Links (https://www.dropbox.com/events?date=dd-mm-yyyy) - eine Möglichkeit Details anzuzeigen wäre Klasse. 3.) Mißverständliche Angaben in https://www.dropbox.com/team/admin/content/home für die Verwaltung: Es muss dort angegeben werden (zumindest abrufbar sein), wo das Objekt abgespeichert ist.
Interpretieren Sie gerne die drei Punkte als Verbesserungsvorschläge - Sie können die Punkte auch gerne an einen Software-Architekten o. ä. weiterleiten.
Mit dem Support bin ebenfalls unzufrieden: Richtig geholfen (außer Allgemeinplätzen) hat mir niemand (und ich wurde auch nicht durch schlaue Funktionen (s. o.) unterstützt).
Als Privatperson war es ein wichtiges Kriterium nicht alles selbst zu machen (also z. B. kein OpenNAS zu betreiben etc.). Daher fand ich die jährlichen Kosten grenzwertig, aber noch akzeptabel. Ich werde hier für unsere Familie eine Neubewertung vornehmen müssen."
Zusatz: Nur noch "1 Nutzer" kann auf den freigegebenen Ordner zugreifen (lt. Einstellungen). Ich könnte zwar den Ordner für die anderen beiden Mitglieder freigeben, aber dann ist das Verzeichnis _Team_Austausch nicht mehr auf oberster Ebene (und ich bekomme u. a. und z. B. Probleme mit den Längen der Pfade).
Zusatz: Der Support ist informiert, hat aber meine erste Fehlermeldung nur mit Standardfloskeln abgehandelt (obwohl ich auf die inkonsistente Anzeige in der Konsole hingewiesen habe). Ich habe das Ticket dann wieder eröffnet und auch die Ursache, die ich in der Zwischenzeit ermittelt habe (Switch von Team-Ordner zu freigegebenen Ordner), geschildert. Inzwischen sind schon wieder drei Tage verstrichen...
Bedenken Sie außerdem, dass, wenn Sie einen Team-Ordner erstellen und ihn in einen anderen Ordner in Ihrem persönlichen Ordner verschieben, dieser in einen freigegebenen Ordner geändert werden kann und umgekehrt: https://help.dropbox.com/de-de/organize/shared-folder-differences
Ich schlage vor, dass Sie diese Seite aufrufen, auf der Sie alle Aktionen Ihrer Dateien und Ordner sehen können: https://www.dropbox.com/events
Hoffentlich helfen Ihnen diese Informationen weiter.
Beste Grüße Arya
About Eine Frage stellen
Sie haben Fragen? Richten Sie sie an die Dropbox Community!
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
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Mein Team besteht aus drei Mitgliedern. Die geschilderten Aufrufe bzw. Ausgaben sind (wenn nicht anders angegeben) als Verwalter bzw. in der Verwaltungskonsole durchgeführt worden.
\n
\n
Unter https://www.dropbox.com/team/admin/content/home ist das defaultmäßig von \"Dropbox\" angelegte Verzeichnis _Team_Austausch nur noch als \"Freigegebener Ordner\" eingetragen und nicht wie früher als \"Team-Ordner\". Ich kann in den Aktivitäten nicht erkennen (auch nicht als Verwalter), wer diese Änderung gemacht hat.
\n
Und mir ist nicht klar, wie ich diese Änderung zurückdrehen kann.
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Mein Team besteht aus drei Mitgliedern. Die geschilderten Aufrufe bzw. Ausgaben sind (wenn nicht anders angegeben) als Verwalter bzw. in der Verwaltungskonsole durchgeführt worden.
\n
\n
Unter https://www.dropbox.com/team/admin/content/home ist das defaultmäßig von \"Dropbox\" angelegte Verzeichnis _Team_Austausch nur noch als \"Freigegebener Ordner\" eingetragen und nicht wie früher als \"Team-Ordner\". Ich kann in den Aktivitäten nicht erkennen (auch nicht als Verwalter), wer diese Änderung gemacht hat.
\n
Und mir ist nicht klar, wie ich diese Änderung zurückdrehen kann.
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Zusatz: Nur noch \"1 Nutzer\" kann auf den freigegebenen Ordner zugreifen (lt. Einstellungen). Ich könnte zwar den Ordner für die anderen beiden Mitglieder freigeben, aber dann ist das Verzeichnis _Team_Austausch nicht mehr auf oberster Ebene (und ich bekomme u. a. und z. B. Probleme mit den Längen der Pfade).
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Zusatz: Der Support ist informiert, hat aber meine erste Fehlermeldung nur mit Standardfloskeln abgehandelt (obwohl ich auf die inkonsistente Anzeige in der Konsole hingewiesen habe). Ich habe das Ticket dann wieder eröffnet und auch die Ursache, die ich in der Zwischenzeit ermittelt habe (Switch von Team-Ordner zu freigegebenen Ordner), geschildert. Inzwischen sind schon wieder drei Tage verstrichen...
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Bedenken Sie außerdem, dass, wenn Sie einen Team-Ordner erstellen und ihn in einen anderen Ordner in Ihrem persönlichen Ordner verschieben, dieser in einen freigegebenen Ordner geändert werden kann und umgekehrt: https://help.dropbox.com/de-de/organize/shared-folder-differences
\n
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Ich schlage vor, dass Sie diese Seite aufrufen, auf der Sie alle Aktionen Ihrer Dateien und Ordner sehen können: https://www.dropbox.com/events
Hoffentlich helfen Ihnen diese Informationen weiter.
Beste Grüße Arya
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Ich konnte das Problem lösen. Dem Support habe ich folgende Nachricht geschrieben:
\"Hallo, ich habe das Problem gelöst: Die Benutzerin hat den Team-Ordner in den lokalen Bereich bzw. Verzeichnis verschoben. Nachdem wir zusammen den Team-Ordner wieder auf das Wurzelverzeichnis bewegt haben, ist der Typ auch wieder \"Team-Ordner\" und nicht \"freigegebener Ordner\" (wohlgemerkt, ohne etwas an der \"Freigabe\" zu ändern, sondern nur durch das Verschieben).
Zurückblickend bin ich mehr als unzufrieden mit dropbox.com: 1.) Die Möglichkeit einen \"Team-Ordner\" zu verschieben (wenn überhaupt, sollte dazu nur der Admin in der Lage sein, insbesondere wenn sich dabei der Typ ändert). 2.) Unvollständige bzw. nicht benutzbare Angaben bei den Ereignissen - stellenweise fehlen die Links (https://www.dropbox.com/events?date=dd-mm-yyyy) - eine Möglichkeit Details anzuzeigen wäre Klasse. 3.) Mißverständliche Angaben in https://www.dropbox.com/team/admin/content/home für die Verwaltung: Es muss dort angegeben werden (zumindest abrufbar sein), wo das Objekt abgespeichert ist.
Interpretieren Sie gerne die drei Punkte als Verbesserungsvorschläge - Sie können die Punkte auch gerne an einen Software-Architekten o. ä. weiterleiten.
Mit dem Support bin ebenfalls unzufrieden: Richtig geholfen (außer Allgemeinplätzen) hat mir niemand (und ich wurde auch nicht durch schlaue Funktionen (s. o.) unterstützt).
Als Privatperson war es ein wichtiges Kriterium nicht alles selbst zu machen (also z. B. kein OpenNAS zu betreiben etc.). Daher fand ich die jährlichen Kosten grenzwertig, aber noch akzeptabel. Ich werde hier für unsere Familie eine Neubewertung vornehmen müssen.\"
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