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Download Dropbox backup folder to synology

Download Dropbox backup folder to synology

dgallant
Helpful | Level 5

Dropbox backup keeps giving me an error that there are too many zip files when I u to download my root folder. It is a backup of an external hdd which was physically damaged. Since I cannot download the root with the web ui, could I use synology or another app to download the entire Dropbox backup folder with an app instead of a web browser?

5 Replies 5

dgallant
Helpful | Level 5
Hello Dropbox team. Could someone share details?

Hannah
Dropbox Staff

Hey @dgallant, thanks for your post.

 

The only way to download your backups, that's actually supported, would be from the backups page online.

 

I would suggest doing so in batches, so that you don't get the download error you mentioned in your original post.

 

Any other way wouldn't be supported by Dropbox, so there's no way of knowing whether it would work or not.

 

I'll leave this thread open, though, in case another user has had a similar experience and has some advice for you.

 

I hope this helps.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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dgallant
Helpful | Level 5

Hello
Does the Backup Product get exposed to synology at all, or just Dropbox? Thanks again team!

Rich
Super User II

@dgallant wrote:

Does the Backup Product get exposed to synology at all, or just Dropbox?


Just Dropbox. The only way to interact with the saved backups is through the Dropbox website.

dgallant
Helpful | Level 5

Thank you. Disappointed but at least we know the answer 

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    dgallant Helpful | Level 5
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    Rich Super User II
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    Hannah Dropbox Staff
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