Hello Everyone
Thank you for the honor, but I cannot claim full credit for it, its the work of all of us in our team of hard working techs here at the office that field service calls daily, we collaborate with each other trying to find out why things don't sometimes work as they should, and in the process we document what we find so other techs in the future can quickly fix issues if they show up again, these posts on the Dropbox community forums are a part of that effort.
I have told them of the award and everyone here is very happy to have received this unexpected recognition, we are glad our work has helped others find a solution to sometimes frustrating problems.
We know our posts are sometimes TLDR but we try to be very clear and specific about what data we have found on every issue and how we got to the solution, sometimes by reading the thread on how to solve one problem you can figure out the solution to another solely based on the reasoning used for the original solution, as it was the case on the award post.
On behalf of everyone here at our IT desk team we thank you for the honor, and hope that our work and experience can continue to benefit everyone in the community for years to come.
