It would be more viewer-friendly if the folders and their files were displayed more like actual folders and files, i.e. the Grid View. The same information is displayed but the list view is like File Manager and looks more technical which is OK if the only people who are going to access it are fellow workers, but I'm sending clients and customers to my folder and I would like the option to have it look better. I would even consider moving from Free to Basic to improve my customer's experience.