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Forum Discussion
Soonjas
4 years agoHelpful | Level 6
Slow upload speeds on Windows 7
I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is...
- 4 years ago
Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-uploads/m-p/519825 )
I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .
In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! Jay please take note.
Soonjas
Helpful | Level 6
That can't be true. As I said, I can upload fine via Dropbox browser( Chrome browser). when I upload via the Dropbox app, it appears to have a hard limit on the upload rate.
Jay
4 years agoDropbox Staff
The browser is a separate app when compared to the desktop app, so different services on the computer might not affect the browser.
Try to disable any security apps or antivirus programs to see if they help with the desktop app upload speed.
Try to disable any security apps or antivirus programs to see if they help with the desktop app upload speed.
- Soonjas4 years agoHelpful | Level 6
I don't have any antivirus software running or security apps on all three of my Windows 7 devices.
It was working fine, until the recent updates to the Dropbox app...........There are others also experiencing this same issue
- xerkon4 years agoHelpful | Level 5
Here's the link to my thread on this same issue: https://www.dropboxforum.com/t5/Dropbox-files-folders/Slow-upload-speed/td-p/518185/page/1
- Soonjas4 years agoHelpful | Level 6
Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-...
I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .
In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! @Jay please take note. - rootsandculture3 years agoExplorer | Level 3
Hi, I'm having problems with download speeds on Windows 7, its stuck on 1.5 MB aprox, and I have 5MB actually, it happens only in Windows 7 with the DB client. I have all the security and latest Win 7 patches already installed.
- Megan3 years agoDropbox Staff
Hi rootsandculture, happy Monday!
Have you tried adjusting the app's bandwidth as shown here? Also, how long has this been going on?
Keep me posted, and we'll take it from there.
- rootsandculture3 years agoExplorer | Level 3Hi Megan, yes I already tried configuring the bandwidth.
- rootsandculture3 years agoExplorer | Level 3
I noticed the same limited speed downloading my files from the Dropbox page too. It stuck at 1.5MB aprox (same speed as client).
- Hannah3 years agoDropbox Staff
Sorry to jump in here, rootsandculture.
The thing is that Dropbox doesn't put any caps on the syncing speeds, however syncing is a bit more complicated process, than just transferring data.
Each file is divided and compressed into hashed components, then transferred via secure data transfer, then encrypted and then stored in our servers.
So, this might take a bit more time, than just uploading/downloading files from the internet.
I hope this gives some insight on the situation.
- rootsandculture3 years agoExplorer | Level 3
This happens only in Windows 7, not in Windows 10 or Linux in the same machine and connection setup.
- scunningham3 years agoExplorer | Level 4
So @Hannah,
Has something changed in the way that Dropbox processes files on their end or is all that processing dependent on my machine? I have been using Dropbox for video production for almost 10 years and on various connections with results that were predictable based on my connection. Work office was 200Mbps down and up. Home was 200Mbps down and 5Mbps up. Obviously there was a difference when I would upload at home versus work. Night and day, but at work I would get significantly better speeds (around 9MB/sec) than home (around 650KB/sec). This was pre-pandemic and working from home. By the end of 2020 I was working at home full-time and I still am. I just recently upgraded to gigabit fiber which should be 200x faster upload speeds (not exactly but you know what I mean), yet I only get about 1200KB/sec on average if I'm lucky. That's only 2x! Please stop referring everyone to this page. It's insulting to our intelligence to think that we didn't check a few buttons in the preferences before reading through tons of forum pages that go in circles. Also, you can assume we know the difference between kilobits and kilobytes and such.
Me and ton of other people here would sure like to get a straight answer about this situation. You say there is processing on Dropbox's servers that make the uploads seem to take longer. Is this processing something new? More intense than in the past? I didn't have upload speed issues in the past. With this processing time on the Dropbox end, what can we realistically expect as a maximum overall upload speed even if we theoretically have unlimited upload bandwidth on our end? Maybe there isn't a "cap" imposed by Dropbox but this "processing" sure is acting like one. As a Dropbox Business Advanced user can I opt out of this processing and allow by files to flow freely? If a Dropboxer can give us a straight answer regarding this, that would be amazing!
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